Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your data in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes:

Personal Identifiable Information: such as your name, email address, postal address, and communication details if provided.
Technical Information: including your Internet Protocol (IP) address, computer and connection information.
Usage Data: collected through software tools that measure and collect session information such as page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Feedback and Comments: any comments or feedback you provide.

Use of Information

We collect and use your personal and non-personal information for the following purposes:

To provide and operate our services effectively.
To offer ongoing customer assistance and ensure our website is easy to use.
To contact you with general or personalized service-related notices and promotional messages if you have made an enquiry.
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to improve our services.
To comply with applicable laws and regulations.

Data Storage and Security

Our company is hosted on the Wix.com platform, which provides us with an online platform to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. Wix.com stores your data on secure servers protected by a firewall. Additionally, Wix.com uses cookies to enhance your user experience.

Communication

We may contact you to respond to your queries, provide updates, process your orders, or as otherwise necessary to enforce our User Agreement, comply with applicable national laws, and any agreements we have with you. We will use the communication methods you have supplied via the website, including email, telephone, or text messages.

Your Rights

If you wish to access, correct, amend, or delete any personal information we have about you, please contact us at Contact@janeelizabethholisticcoaching.co.uk. You also have the right to withdraw your consent to our processing of your data at any time.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. Please review the policy frequently to stay informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it.

For any privacy-related concerns or questions, please contact us at Contact@janeelizabethholisticcoaching.co.uk

Thank you for choosing our services. Your privacy is our priority.